PRIVACY POLICY
Personal Data Protection
Who is responsible for the processing of your personal data?
DEIAX® GLOBAL S.L.U, authorized to process data under the contractual relationship for the provision of services, is the CONTROLLER of the USER’s personal data and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of April 27 (GDPR) and Organic Law 3/2018 of December 5 (LOPDGDD).
Why do we process your personal data?
The purpose of collecting and processing your data is to carry out administrative management, billing, and to continue keeping you informed about our services and offers.
We also conduct market research to measure the quality of our services through satisfaction surveys. Processing is strictly necessary for this purpose.
To this end, in order to maintain a commercial relationship with the user, the planned operations are:
– Sending commercial advertising communications by email, fax, SMS, MMS, social media, or any other electronic or physical means, present or future, that enables commercial communications. These communications will be made by the CONTROLLER and will be related to its products and services, or those of its collaborators or suppliers, with whom it has reached a promotional agreement. In this case, third parties will never have access to personal data.
– Conducting market research and statistical analysis.
– Processing orders, requests, responding to inquiries, or any type of request made by the USER through any of the contact methods made available on the CONTROLLER’s website.
– Sending the online newsletter regarding news, offers, and promotions related to our business.
The data will be processed solely by the Parties and by those third parties to whom the Parties are legally or contractually obliged to communicate it (such as third-party service providers to whom a service related to the management or execution of the Terms and Conditions has been entrusted).
Why can we process your personal data?
Because processing is legitimized by Article 6 of the GDPR as follows:
• With the consent of the USER: sending commercial communications and the newsletter.
• For the legitimate interest of the CONTROLLER: conducting market research, statistical analysis, etc., and processing orders, requests, etc. at the request of the USER.
How long will we retain your personal data?
They will be retained strictly for the time necessary to maintain the purpose of the processing and as long as there are legal requirements that dictate their custody. When it is no longer necessary, the data will be deleted with appropriate security measures to ensure data anonymization or complete destruction.
To whom do we provide your personal data?
No personal data will be shared with third parties except, if necessary for the development and execution of the processing purposes, to our communications service providers, with whom the CONTROLLER has signed the confidentiality and data processor agreements required by current privacy regulations.
What are your rights?
You may exercise your rights of access, rectification, portability, and deletion of your data, as well as the right to restrict and object to its processing. To exercise these rights, you must send a letter to info@deiax-aquos.com. You must specify which of these rights you wish to exercise and include a photocopy of your ID or equivalent identification document. If you are acting through a representative, whether legal or voluntary, you must also provide proof of representation and the representative’s identification document.
The USER also has the right to (i) withdraw consent at any time, and (ii) file a complaint with the supervisory authority (www.aepd.es) if they consider that the processing does not comply with current regulations.
Contact information to exercise your rights:
DEIAX® GLOBAL S.L.U. Carretera de Andratx, 32 bajo local 4 – 07181 Portal Nous (Balearic Islands).
Email: info@deiax.com.
Mandatory or optional nature of the information provided by the user.
By checking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, USERS expressly, freely, and unequivocally accept that their data is necessary for the CONTROLLER, the service provider, to process their request. The inclusion of data in the remaining fields is voluntary.
The USER guarantees that the personal data provided to the CONTROLLER is accurate and is responsible for communicating any changes to it.
The CONTROLLER informs that all data requested through the website is mandatory, as it is necessary to provide an optimal service to the USER. If not all data is provided, there is no guarantee that the information provided and the services provided will be completely tailored to the USER’s needs.
Security Measures
In accordance with the provisions of the current regulations applicable to the protection of personal data, the CONTROLLER complies with all provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, as well as with the principles described in Article 5 of the GDPR, by which data is processed lawfully, fairly, and transparently in relation to the USER and is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed.
The CONTROLLER guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD (Spanish Data Protection Act) to protect the rights and freedoms of USERS and has provided them with the appropriate information so they can exercise them.
Data Recipients (Assignments or Transfers)
The CONTROLLER will not assign or communicate the personal data stored in its files to third parties, except in the cases provided for by law or when necessary for the provision of the service.
Social Media
The CONTROLLER reserves the right to publish photographs of the installed facilities and products on social media such as Instagram, Facebook, LinkedIn, among others (always without the presence of persons). Should the Client wish to remove a photograph, they have the right to do so by notifying DEIAX-GLOBAL at the following address: info@deiax-aquos.com
Jurisdiction
Any legal dispute will be brought before the courts of Palma de Mallorca, Spain.
