Legal Notice: responsability, termination of business, guarantees:


DEIAX-AQUOS® has no civil responsibility for the quality of the water. This responsibility falls on the client. It is the responsibility of the client to immediately inform DEIAX-AQUOS® in the event that he or she shows any anomaly in the water (taste, smell, color or other conditions) to the email info@deiax-aquos.com or by phone at 971 77 83 6. The Client is responsible to immediately inform DEIAX-AQUOS® in the event that the equipment has any of the alarms turned on. The purification equipment should never be turned off (electricity and water) for a period of more than 1 week as the equipment performs an automatic membrane cleaning wash and there is a risk that bacteria will grow when its turned off and the water does not run inside the equipment. Otherwise, the membrane would have to be repaired and the equipment sanitized. The customer would be responsible for this cost. The quality of the water can damage the equipment, particularly the hardness. For those clients with water softeners, it is client’s responsibility to always maintain the water softener (if you have one) and to always have salt in it. Otherwise, equipment that requires low hardness, such as many purifiers (below 10 German dH), dispensers, pumps, UV lights among other, may be damaged due to lime accumulation. In this case, the client will be responsible for any damage caused to the equipment. In the event that a hibernation process is necessary for long periods (softeners purifiers, dispensers or UV lights), please contact DEIAX-AQUOS® or follow the recommendations of the manufacturer’s manuals. In all installations, it is the Clients’ responsibility to supervise the installation for the next 48 hours after installation in case there is a water leak. DEIAX-AQUOS® will not be responsible for any damage caused in your establishment or home by a water leak related to the equipment installed and sold. In most cases, if a leak exists and is reported immediately (hours after installation), no further damage will occur. DEIAX-AQUOS® is not responsible for water leaks, which have been evident for hours, days or weeks or weeks and the client has not reported it. In the event of a leak during the warranty period (3 months), DEIAX-AQUOS® will send a technician and fix the leak free of charge (only the cost of the material and the parking if necessary). DEIAX-AQUOS® without any exception is responsible for problems or damages caused after an installation of DEIAX-AQUOS®. Any manipulation of the equipment without authorized and certified personnel, the responsibility falls on the client. Products may only be used in accordance with the manufacturers’ terms and conditions of use. These are described in their manuals. If these products are used for other purposes, DEIAX-AQUOS® is not responsible for the damage caused. However, nothing in these general terms and conditions will affect the consumer’s legal rights for defective products or other types. All the equipment which treats water specially for human drinking water, it is required to perform regular filter changes (every 6 or 12 months depending on the model) and perform a sanitation of the equipment to kill any micro-organism that may contaminate the machine over time. It is recommended that the sanitation is perform by qualified personnel, but DEIAX-AQUOS also has sanitation kits available for sale for end customers DEIAX-AQUOS®. This is especially important for water purifiers and dispensers. For Ultra Violet lights, which are non-LED technology, the customer is responsible to keep good care of the pre-filtration and change the light bulb of the Ultra Violet once a year to guaranty an effective sterilization of the microbes. Within 14 days after the purchase or installation of the product, the Client will check the Products for visible defects and / or damage. If this is the case, the Client will not use the relevant products and will contact DEIAX-AQUOS® to exchange the relevant products.DEIAX-AQUOS® only supplies the products for professional, domestic and private use. If the Client uses the products for any other commercial or resale purpose, DEIAX-AQUOS® will have no liability to the Client. In professional selling, DEIAX-AQUOS® cannot be claimed for any loss of profit, loss of business, business interruption or loss of business opportunity. This responsibility falls on the Client. In any case, if there is damage caused to the material during installation; as it can be scratched, hole, breakage of a piece of furniture, etc; in materials or objects such as furniture, sink, marbles, countertops, bars, walls, floors, etc; both parties will reach a commercial agreement to solve the problem. In the event that the parties do not reach an agreement, the Client would have to present a budget and DEIAX-AQUOS® another budget from companies in Palma de Mallorca with at least 5 years in the sector. Once presented, the average of the two budgets will be chosen and the cost will be shared equally via an official invoice to both parties. All machines that are installed are determined where (location) the machines are installed. Any change of place must be reported in writing to info@deiax-aquos.com and receive the consent of DEIAX-AQUOS®. Otherwise DEIAX-AQUOS® is not responsible for any problem, complaint or damage caused related with the change of place of a machine.

Termination of business

When a Client is bankrupt or breaches this agreement (and in the event of a reparable breach, if the client has remedied the breach within 14 days of notification from DEIAX-AQUOS®) DEIAX-AQUOS® may terminate this agreement.


DEIAX-AQUOS® responds to the guarantees of the manufacturers of the equipment it sells or rents, which are detailed in the manuals of the equipment and machines. DEIAX-AQUOS® installations are guaranteed for 3 months. Post-installation photographs are taken in all facilities and DEIAX-AQUOS® is only responsible if the equipment has been manipulated by DEIAX-AQUOS® or certified personnel. Equipment warranties are only valid if the Client carries out the maintenance service indicated by the manufacturer and a certified technician.


This website is owned by DEIAX® GLOBAL S.L.U. Carretera de Andratx nº32, Local 4, Portals Nous, Illes Balears, España, CIF B16528606, Tel +34 616 325 317 and email info@deiax-aquos.com. The use and information available on this website is subject to the following terms and conditions, and its use implies the prior reading and full acceptance of them by the user.

DEIAX-AQUOS® is a registered trademark belonging to DEIAX® GLOBAL S.L.U.

Terms of use

This website is available only for your personal, non-commercial use. The copying, re-production, publication, distribution, transmission or modification of all or part of the content of this website is not permitted. DEIAX-AQUOS® reserves the right to make, at any time and without prior notice, any modification or update of this Legal Notice, of the contents and services and, in general, of all the elements that make up the design and configuration of its Web page.


The contents and information expressed on this website should be understood as merely indicative. DEIAX-AQUOS® does not respond in any way to the effectiveness, completeness, accuracy and / or timeliness, nor to the errors and omissions of those that could suffer them, being exempt from any contractual or extracontractual liability with the user that makes use of they. On this website you can eventually publish content contributed by third parties or companies. DEIAX-AQUOS® is not responsible for the veracity and accuracy thereof, being exempt from any contractual or extracontractual liability to the person or company that makes use of them. In the event that any term, condition or clause of this Legal Notice is declared illegal, void or, for any reason, can not be met, this will not affect the validity of the remaining terms, conditions and clauses of this Legal Notice.

Exclusivity rights

For reasons of exclusivity and limited competition, under no circumstances will DEIAX-AQUOS® be able to offer representation, distribution or any other type of service only to those products with which it has agreements or supply contracts with its suppliers.

Intellectual and industrial property

The intellectual and industrial property rights over the contents of the website, including the name and logo, correspond exclusively to DEIAX-AQUOS®. The use or exploitation of the name, logo or any element of the website for any purpose is prohibited without the prior written authorization of DEIAX-AQUOS®. Specifically, the user is prohibited from reproducing, distributing, making available, extracting, reusing, transforming, re-sending or using any nature, by any means or procedure, of any of the contents appearing on the website without prior authorization. and in writing from DEIAX-AQUOS®. In no case, DEIAX-AQUOS® will be responsible for possible infractions that, in the matter of intellectual or industrial property, any user of the web can commit.

Limitation of liability

DEIAX-AQUOS® declines any responsibility for any damages that may be caused by the lack of availability and / or continuity of this website and the services offered in it. DEIAX-AQUOS® does not guarantee the absence of viruses or other harmful elements that could cause damage or alterations in the computer system, in the electronic documents or in the files of the user of this website. Consequently, DEIAX-AQUOS® does not respond for the damages that such elements could cause to the user or to third parties. DEIAX-AQUOS® declines any responsibility for the services that could possibly be provided on the website by third parties, as well as for the services and / or information provided in other websites linked to this website. DEIAX-AQUOS® is not responsible for any damages that may be suffered by the user’s computer equipment because the user has used the website incorrectly or negligently, or for any action taken based on the information provided therein.

Data protection

The access and use of the website does not imply a collection of personal data of the user by DEIAX®. However, in accordance with the provisions of the Spanish Organic Law on the Protection of Personal Data, which approves the Regulation for the development of the Spanish Organic Law for the protection of personal data, and other development regulations that may be of application in the matter, the data that voluntarily facilitates the user will be incorporated, for its treatment, to a duly registered file owned by DEIAX-AQUOS® with the purpose of being able to identify and contact you as well as provide you with any information you request.

In any case, the user may exercise their rights of access, rectification, opposition and cancellation, which may be exercised by him and, where appropriate, by his representative, by written and signed request addressed to:

  • DEIAX® GLOBAL S.L.U.  / DEIAX-AQUOS® división
  • Carretera de Andratx nº32, local 4, Portals Nous, Illes Balears, España
  • e-mail: info@deiax-aquos.com

This request must be accompanied by the following information: name and surname of the user, address for the purposes of notifications and photocopy of the national identity document or passport, and specific content of the right exercised.

Applicable law and jurisdiction

This Legal Notice is governed in each and every one of its extremes by Spanish law. For the resolution of any conflict that may arise from access to the website, the user and DEIAX-AQUOS® expressly agree to submit to the Courts and Tribunals of the city of Palma de Mallorca, Spain, waiving any other general or special jurisdiction. that could correspond.